Coming Events:

ODR and Consumers 2010 Forum

2 - 3 November 2010
Vancouver, British Columbia, Canada
Marriott Vancouver Airport

The Forum (ODRAC) is being convened in response to recent proposals advanced by delegations to the United Nations (UNCITRAL) and the Organization of American States. These proposals have begun to outline model rules for a global resolution system to handle cross-border, low value disputes. This work is perfectly in line with ongoing initiatives in the European Union (e.g. European network of consumer centers ECC-NET and European Extra-Judicial Network – EEJ-NET) and the Asia-Pacific region (e.g. the Global Trustmark Alliance). There have been several international fora this year which have examined the relationship between Online Dispute Resolution (ODR) and the conduct of B2C or B2B international e-commerce transactions. The meeting in Vancouver is the first attempt to join all of these regional conversations into a single dialogue focused on how this global, online, low value resolution system could become a reality.

Click here for the Forum agenda.


Past Events of Note:

February 25, 2010

Conference on Consumerism -- Strategy for Revitalizing Businesses
10:00 a.m. – Onward
Federation of Indian Chambers of Commerce and Industry
Federation House, Tansen Marg, New Delhi, India

Organized by FICCI. this one-day conference featured separate remarks by the Secretary General and Chairman of FICCI, release of FICCI research, a special address by Professor K. V. Thomas, Minister of Consumer Affairs, Food and Public Distribution, Government of India, and other thought leaders from government, industry and international organizations. -more-

March 29-30, 2010

UNCITRAL and the Global Consumer Law Forum Present a Colloquium on A Fresh Look at Online Dispute Resolution (ODR) and Global E-Commerce.
United Nations Vienna International Centre
Vienna, Austria

The Institute of International Commercial Law of the Pace University School of Law has created the Global Consumer Law Forum to assemble the leading thinkers and affected parties on consumer law, cross-border e-commerce and alternative dispute resolution to develop the rule of law and systems impacting individual consumer trading (C2C and B2C) in the physical and virtual world, as well as fostering the development of new marketplaces and infrastructure for economic opportunities that will benefit consumers and merchants. For further information click here.

April 20, 2010

BBB International Torch Awards Gala was held at the Andrew W. Mellon Auditorium in Washington, DC. Click here for more details.



Video Noize of the Week

Tom Peters on Corporate Social Responsibiity

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Of Interest

The BBB International Torch Awards program recognizes two businesses and one individual in three categories: Marketplace Excellence, Advancing Marketplace Trust, and Consumer Leadership. This year's awards were held on April 20, 2010.


Coming Events

ODR and Consumers 2010 Forum

2 - 3 November 2010
Vancouver, British Columbia, Canada
Marriott Vancouver Airport

Click here for the Forum agenda.



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